Saturday, September 11, 2010

Broken Disney DVD or Blu-ray?

I know this doesn't have anything to do with food, but I found something I just HAVE to share!!!
I don't know about you, but we have had some problems with our DVDs getting broken or sratched by kids.  Yes. It happens.  Especially once you have little ones.  As an adult you can deal with the loss of a movie, but for a child, it's heart breaking.  Especially when it happens on accident and to a very LOVED movie.
 Well, I've found something absolutely INCREDIBLE that Disney offers!  If you accidentally damage or break one of your DVD or Blu-ray discs, you can get a replacement for a nominal charge of $6.95 for per DVD and $8.95 for per Blu-ray disc.  All you have to do is go to the Disney Movie Rewards site at the very bottom of the screen there is an option you can choose "Guest Service Center".  That will get you to the Disc Replacement Program and the instructions and forms you need (Canadian help is available, too).  SWEET!  I know!  Disney really DOES LOVE their customers!!!  Plus you can do this to ALL of your messed up Disney DVDs once per year, not just one title per year like I originally thought!  Incredible!

I sent my package off the end of August.
 And about two weeks later, received this..brand new in the wrapper:
 See, if you didn't think Disney was incredible before, NOW you should really know it is!

I LOVE DISNEY!!!!!
 
Now to send in our Cars DVD next....

 REMEMBER
Limit: One replacement per title per calendar year.

82 comments:

  1. Thanks for sharing that! I dont' buy many DVDs, but know lots of people who do and I'll pass it on. It's great!

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  2. This is a fantastic thing! But...is there a membership fee to sign up for the movie rewards site?

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  3. There is no membership fee. However, I just checked the site out, and it does cost about 7-8 dollars per movie to get a new one. Personally, I think it might be cheaper to get a new copy off of amazon.com or another site like that!

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    1. I just checked Amazon. Most of the movies I need new copies of definitely cost more than 7-8 dollars, so I'll be going through Disney.

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    2. I've found quite a few Disney movies on ebay. Even with s&h, you can find most titles for less than $7 if you're patient. I'm OK with slightly used ones though. Brand new is a bit harder to come by.

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    3. Beware of Disney movies on Ebay and half.com. Almost always they are cheap bootleg copies from China. It's very rare to get an authentic Disney DVD from Ebay.

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    4. If you go the e-bay route, just purchase from the US only (that's a filter option). They will be authentic and if they aren't you can report the buyer and get a complete refund. I've only had that happen once on e-bay...I've found a few new or barely used ones for $5, including shipping!

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    5. If you go the e-bay route, just purchase from the US only (that's a filter option). They will be authentic and if they aren't you can report the buyer and get a complete refund. I've only had that happen once on e-bay...I've found a few new or barely used ones for $5, including shipping!

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    6. Even if you purchase from the US on ebay you may still get bootlegs. I got copies when I ordered on ebay and they were from new York:-( $8 is a good deal. Thanks for sharing this!

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    7. Ive been buying mine off amazon. Even the used ones are like brand new. Ive bought some for $2.00

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  4. Just checked the site and it says it is $6.95 for DVD and I think, $8.95 for blue ray. Guess they changed their policy:(

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    1. That's exactly what the post says.

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    2. omg like really some people can't read lol

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  5. SERIOUSLY? I HAVE to do this!!!

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  6. Thank you so much for sharing!!!!

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  7. Wow! Very cool! We have so many that need replacing. Thanks!

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  8. This is awesome! Such a shame that I can't seem to find it on the Australian site though :(

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    1. If u have relatives in canada or US have their address as receiver lol

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  9. Thanks a ton! I will be doing this tonight! I have a stash of them.

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  10. there is a fee to replace the DVDs now

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  11. I'm bummed that there is a fee now. :(

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  12. That's what happens when you broadcast it all over the internet.

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  13. The fee sucks, but for a new DVD/Blu-Ray, it isn't that much.

    Even if you go onto Amazon or Ebay, there is no guarantee that the copy you order won't have problems if it's previously viewed.

    Also, Disney likes to put their movies on moratorium (a/k/a the "disney vault") so after a certain time period, that movie cannot be purchased and if you find a new copy on Amazon or Ebay, it might be $50.

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  14. I just checked and I can't even find a disc replacement center lol. I can however recommend if you have a scratched dvd, Hastings (or other movie rental store) will "buff" your movies for a few of 1-2.00 per movie. If you buy a used dvd from there, inspect it right at the counter and if there are any scratches, have them buff it for free!

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    1. Buffing may work however you need to be careful because if they buff them too much they will not work anymore, and who knows how many times they have already been buffed when you buy used

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  15. You can actually buff your own DVDs with a special buffer and they work just fine. I've even used it for old, used DVDs that I bought at Goodwill and after buffing, they are like new :)

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  16. Sure wish I had found this on pinterest about 2 months ago before we threw out the 1st cars movie for a big crack in it...Thanks for the tip!

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  17. found this through pinterest....thanks so much for sharing!!! the $6.95 for shipping and handling is WAY cheaper than buying a whole new dvd, some of which are in that awful "vault". ;)

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  18. Thanks for shareing this through pinterrest i have grandkids that come over and have speacial movies they like and watch over and over and if something was to go wroung now i can fix it alote cheper.

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  19. Rubbish! I'm almost 21, and if Ratatouille broke I think I'd cry! Thank you for this!

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  20. You just made my week with this!!! Thank you for sharing!!

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  21. http://www.disneystudioshelp.com/detail_TOPSUPP_DiscReplace__SUPPORT.html is the link for the disc replacement center that someone stated they couldn't find.

    Also - $6.95 for a NEW DVD is great. If you buy new/used off Amazon or Ebay you can't guarantee it won't have scratches or whatever on them! Wish I would have known about this sooner!

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  22. Keep in mind with Amazon, that 9 times out of 10 the shipping costs won't justify the cheaper prices. It will most likely still be cheaper to pay the Disney replacement costs.

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  23. Actually, if you go to the bottom of Disney Rewards website, and click on the DisneyDVD.Com, you can find the replacement program link there.

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  24. AWESOME!!! Of course it will take several years to get them all replaced, but maybe by then my kids will grow up enough to stop scratching them!!

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    1. Remember it says 1 per year per TITLE! That means if you have 15 titles that need to be replaced they will! Just if you break the same title in the same year you replaced it... you will have to wait

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  25. Thanks for posting this....but I have a question- When you sent your DVD back your photo just has the disc, form and the envelope- is that all you needed to do? Did you need to show the DVD case? I have a lot of movies that don't have cases due to toddlers.

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    1. You do NOT need the cases. We move all our DVDs to. Big CD case to save room and usually throw the cases away. I sent in about 10 of our DVDs that I thought were gone because of the scratches and they replaced them all. Some of them came in cases, others in envelopes!

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  26. I cannot believe this I loved DISNEY already, but now I really really LUV them even more than ever!! I will tell my daughter cause my grandkids over watch their DVD's & yes they get broken sometimes. THANKS for the hEadsup? I have been a member of the DISNEY ONLINE CLUB for alongtime I missed this BENEFIT? I better READ ALL THE PRINT from now on!

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  27. You just made my day!! Thanks so much for the info! :0)

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  28. This is what it says when I go to the site:

    If you accidentally damage or break one of your DVD or Blu-ray discs, you can get a replacement for a nominal charge of $6.95 for per DVD and $8.95 for per Blu-ray disc.

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    1. That's what she said it would say....

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  29. Thank you thank you thank you!!!!!!!!

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  30. Great to know! If you just have some scratches (they can be pretty major), just use Kids Crest toothpaste to buff them out - it REALLY works!!

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  31. Hi there, do you by any chance know if DreamWorks does the same thing and how do I go about sending a disc to them?

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  32. I wish I knew this sooner. I just threw away a bunch of scratched dvd's!!

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  33. Buy DVD, rip to iTunes, put DVD in storage. Stream movie to TV using AppleTV. Never have broken disc to start with. Problem solved. :-)

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    1. Except that Disney (and most other companies now) have a required validation code...

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  34. Gah! I wish I'd known this when my kids were smaller and managed to break so many of them. i just tossed them then. Wish I'd held onto them, so I could send them off now. Good to know for the future, though.

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  35. Just found one chewed up by the dog yesterday. Better go fish it out of the trash! :)

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  36. Do you know of any place that can transfer Disney VHS tapes to DVDs?

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    1. I saw Costco advertising VHS to DVD, but I am not sure if there are copyright rules they have to follow.

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  37. Wow, I threw away some of my Disney Movies because I didn't know about this.. omg.

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  38. you may check with your local movie store. ours will resurface them for $4 a piece. DVDs Blue Rays and even Cds. much cheaper and only takes about 2-3 days depending on what day you drop them off.

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  39. So wish I would have known this before I threw away a BRAND NEW dvd my son broke in half trying to get out of case...I was so sad/mad I think my temper tantrum beat out his =(

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  40. WALMART can transfer VHS to DVD! From what I read, the cost is about 19.99 for 2 transfers and takes about 2 hours. :) Or there is equipment you can purchase to do it yourself...google it! :)

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  41. Thank you!!!!! This is awesome!

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  42. Does this apply to movies that are "in the vault?"

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  43. Wonder if they do anything for fire victims? We lost out house last October and all of our movies we badly smoke/heat damaged. a couple work,.but most do not..my children would be thrilled!

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    1. I would write them a letter and send pictures. Disney has always been so generous and I am sure that would work something out! Never hurts to try!

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  44. biglots has 5 $ moves all the time

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  45. If you ship Disney a VHS, will they replace it with a DVD?

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  46. I would love to know about the VHS thing too..
    My kids are older but would love to have all the VHS Disney movies on DVD for future generations.

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  48. Omg can't believe it. I have some movies I need to fix.thanks for the tip.

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  49. You can order brand new dvds (of older movies) from Wal-Mart.com or at the actual Wal-Mart stores. I have bought tons of Disney movies there for $5. They have deals like that year round. It's a lot easier and cheaper than having to mail in an old dvd for a new one. And you can get more than one a year. As far as Blu-Ray, that's another story. Wal-Mart (not that I know of) does not sell Blu-Ray discs for $5.

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  50. I found the link to the disc replacement, but it directs me to a support page. The support page says nothing about disc replacement. Can you post a direct link? Please and thank you.

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    1. Sorry for the confusion, Tara. Here's the link that takes you directly to the disc replacement form. I hope that helps! http://www.disneystudioshelp.com/resources/US%20DVD+BD%20Disc%20Replacement%20Form.pdf

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  51. I'm assuming you have to be a Disney Movie Rewards member? I have always debated becoming a member but never joined. Maybe this is one more perk that will make me join! :) Definitely cheaper than replacing an entire movie!

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  52. Anyone know if they give Dvds for Vhs movies? Bc that would be even better! I have pretty much every Disney movie but they are all Vhs.

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    1. I was just looking that up earlier today and i couldn't find anything, but you would think that they would if they replace DVDs....please let us know if you find out

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  53. Thank you for this tip!!! We own a lot of Disney DVDs and my biggest fear is that my daughter will damage them. I LOVE Disney!!!!!

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  54. Wow! So excited.

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    1. do you know if they will trade in VHS tapes for DVDs?

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  55. I'm a Disney Movie Club member, and I ordered my Pocahontas DVD through them. When I put it in for the first time, it skipped! I looked at the back, and it looked like there were fingerprints on them which wouldn't come off! I contacted Disney, and they had me send in my DVD with the disc replacement form, and sent me a new one for free since it had been sent to me damaged!

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  56. It would be cheaper and faster if you checked the used video game stores in your town, they usually re-surface disks for about 3 dollars and it only takes 5 minutes.

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  57. Thank You SO MUCH!!!!! This is GREAT!I would rather pay them $6 dollars then deal with the hassle of trying to find it, and it still not work! Thank you again for sharing!!!!

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